Product · Medical tourism and aesthetic medicine

HT-CRM: every patient message in one list

Brings patient enquiries from WhatsApp, Instagram and Meta ads into one list. Track appointments, travel plans, package sales and profit and loss in one place.

Try the live demo Request a demo call
HT-CRM Today screen: the day's appointments, patients to call, overdue follow-ups and unread messages. HT-CRM mobile Today screen: leads to call, appointments and overdue follow-up counts, with Call and WhatsApp buttons on each lead.

Who it's for

Medical tourism facilitators and aesthetic clinics: sales and coordination teams welcoming patients from abroad.

The problem it solves

Messages stay spread across channels and phones. An enquiry answered too late is lost, and nobody knows which ad turned into a sale.

Behavioural layer

Coordinators start the day asking "who should I call first?". That's why the start screen is "Today": calls to make, appointments and messages awaiting a reply, all in one list.

Screens

Inside HT-CRM

HT-CRM sales pipeline: patient cards in the New, Follow-up, Potential and Negotiation stages.

Sales pipeline

HT-CRM WhatsApp inbox: multilingual patient conversations, with the patient's stage and treatment details on the right.

WhatsApp messages

HT-CRM appointment calendar: the day's consultations, operations and check-ups by doctor and agent.

Appointment calendar

HT-CRM finance dashboard: sales revenue, costs, net profit and margin, with profit per deal.

Profit and loss dashboard

HT-CRM mobile patient enquiry quick view: call reminder, pipeline stage picker and Call, Messages and Outcome buttons.

Patient enquiry: quick view

HT-CRM mobile WhatsApp chat: the enquiry's message, a link to the lead card and a countdown for the 24-hour reply window.

WhatsApp chat

HT-CRM mobile Follow-ups screen: upcoming, overdue and today's call reminders, each with Complete and Cancel.

Follow-ups

Screens use demo data; they contain no real client data.

What's included

From first message to aftercare

One inbox

Patient enquiries from WhatsApp, Instagram and Meta lead forms in one list, showing which channel each one came from.

Appointments and travel plans

Consultation, treatment, transfers and accommodation in the same patient record.

Package sales

Treatment packages, quotes and payments tracked per patient.

Profit and loss

Revenue and costs per patient, package and campaign; you can see which channel pays off.

Let's think through HT-CRM for your clinic.

Explore the live demo yourself, or let's go through your workflow together in a 30-minute call.

Book a discovery call Live demo
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.